ORDERS & PAYMENTS

4. CONTRACT’S CONCLUSION

4.1. IN ORDER TO CONCLUDE THE PURCHASE CONTRACT FOR ONE OR MORE PRODUCTS, CUSTOMER SHALL FILL IN THE ELECTRONIC ORDER FORM AND SUBMIT IT ELECTRONICALLY TO THE SELLER FOLLOWING THE APPLICABLE INSTRUCTIONS.

4.2. PURCHASE CONTRACT FOR ONE OR MORE PRODUCTS ON THEMISLEDS.COM SHALL BE DEEMED CONCLUDED BETWEEN THE CUSTOMER AND THE MISLED ONCE THE SELLER RECEIVES THE ORDER FORM VIA ELECTRONIC MEANS, AFTER VERIFYING ORDER DETAILS ARE CORRECT.

4.3. ONCE TRANSMITTED TO THE SYSTEM, ORDERS CANNOT BE MODIFIED OR LOCKED; THEREFORE, IT IS THE CUSTOMER'S RESPONSIBILITY TO CHECK ORDERS ARE CORRECT BEFORE CONFIRMATION. FOR ORDERS MADE VIA THIS WEBSITE, WHEN AN ORDER IS CONFIRMED, A CONFIRMATION E-MAIL IS SENT TO THE CUSTOMER’S E-MAIL ADDRESS.

4.4. BEFORE PROCEEDING TO THE PURCHASE BY SENDING THE ORDER FORM, CUSTOMER WILL BE ASKED TO READ AND ACCEPT GENERAL CONDITIONS OF SALE AND THE INFORMATION CONCERNING THE RIGHT OF WITHDRAWAL.

4.5. THE ORDER FORM DISPLAYED JUST BEFORE CONCLUDING THE PURCHASE CONTRACT WILL PROVIDE A SUMMARY OF EACH ORDERED ITEM’S CORE FEATURES. 

4.6. ORDER FORM WILL BE STORED IN THE SELLER’S DATABASE FOR THE TIME NEEDED FOR ORDER FULFILMENT AND IN ACCORDANCE WITH THE LAW.

4.7. BEFORE SUBMITTING THE ORDER FORM, CUSTOMER WILL BE NOTIFIED THAT THE ORDER SUBMISSION WILL IMPLY THE PAYMENT OF STATED PRICE. BEFORE SUBMITTING THE ORDER, CUSTOMER WILL BE ASKED TO CHECK THAT INFORMATION PROVIDED ARE CORRECT AND TO EDIT ANY DATA, IF NEEDED.

4.8. THE SELLER RESERVES THE RIGHT TO REJECT PURCHASE ORDERS FOR WHICH INSUFFICIENT SOLVENCY GUARANTEES ARE PROVIDED, OR PURCHASE ORDERS THAT ARE INCOMPLETE OR INCORRECT, OR IN CASE OF UNAVAILABILITY OF PRODUCTS.

4.9. IN SUCH CASES, THE MISLEDS WILL NOTIFY VIA E-MAIL THE CUSTOMER THAT THE CONTRACT IS NOT CONCLUDED AND THAT THE SELLER DID NOT CARRY OUT THE PURCHASE ORDER RECEIVED, PROVIDING THE APPLICABLE REASONS.

4.10. SHOULD PRODUCTS DISPLAYED ON THEMISLEDS.COM BE NO LONGER AVAILABLE OR ON SALE AT THE MOMENT OF THE CUSTOMER’S LAST VISIT TO THE WEBSITE OR WHEN THE ORDER FORM IS SENT, SELLER SHALL NOTIFY THE CUSTOMER OF UNAVAILABILITY OF ORDERED PRODUCTS AS SOON AS POSSIBLE AND WITHIN THIRTY (30) DAYS AS FROM THE DAY FOLLOWING THE ORDER SUBMISSION TO THE SELLER BY THE CUSTOMER. IN CASE THE ORDER FORM IS SUBMITTED AND THE AMOUNT PAID, SELLER SHALL REFUND AT THEIR EARLIEST CONVENIENCE ANY AMOUNT ALREADY PAID BY THE CUSTOMER AND THE CONTRACT BETWEEN THE PARTS SHALL BE DEEMED TERMINATED.

4.11. BY ELECTRONICALLY SENDING THE ORDER FORM, CUSTOMER CONFIRMS TO UNDERSTAND AND ACCEPT GENERAL CONDITIONS OF SALE AND ANY OTHER INFORMATION PROVIDED ON THEMISLEDS.COM, INCLUDED THE PRIVACY POLICY AND THE INFORMATION CONCERNING THE RIGHT OF WITHDRAWAL. CUSTOMER ALSO UNCONDITIONALLY ACCEPTS AND UNDERTAKES TO OBSERVE SUCH GENERAL CONDITIONS OF SALE IN THEIR RELATIONSHIPS WITH THE SELLER.

4.12. ONCE CONCLUDED THE CONTRACT, SELLER SHALL SEND TO THE CUSTOMER VIA E-MAIL A PURCHASE ORDER RECEIPT INCLUDING THE GENERAL CONDITIONS OF SALE AND A RIGHT OF WITHDRAWAL’S SUMMARY DOCUMENT, AS WELL AS ALL THE INFORMATION ALREADY STATED IN THE CONTRACT AND SALE CONDITIONS’ SUMMARY DISPLAYED BEFORE FINALISING THE PURCHASE.

4.13. CUSTOMER ALSO AGREES TO ACKNOWLEDGE THAT THE PRODUCT PURCHASED IS EXCLUSIVELY DESTINED TO THE COUNTRY FROM WHICH THE ORDER IS MADE; THEREFORE, SHOULD THE CUSTOMER PLACE THE PRODUCT IN A DIFFERENT COUNTRY, HE/SHE WILL BE DEEMED RESPONSIBLE FOR SUCH ACTION AND SHALL COMPLY WITH APPLICABLE RULES AND REGULATIONS CONCERNING THE EXPORTATION FROM THE COUNTRY THE ORDER WAS MADE AND THE IMPORTATION IN THE COUNTRY THE PRODUCT IS PLACED IN.

4.14.ORDERS CONFIRMED BEFORE 11AM CET WILL BE SHIPPED THE SAME DAY; FOR ORDERS CONFIRMED AFTER 11AM CET WE DO NOT GUARANTEE SAME DAY SHIPMENT.

5. SOLD PRODUCTS

5.1. THE MISLEDS SELLS PREMIUM-QUALITY PRODUCTS THAT HAVE BEEN DULY TESTED TO ENSURE TOP QUALITY.

5.2. PRODUCTS’ MAIN FEATURES ARE DISPLAYED ON THEMISLEDS.COM IN EACH PRODUCT’S DESCRIPTION. IMAGES AND COLOURS OF PRODUCTS SOLD ON THEMISLEDS.COM MAY NOT MATCH THE PRODUCT DEPENDING ON THE INTERNET BROWSER AND THE TYPE OF DISPLAY USED.

5.3. PRODUCT PRICES ARE SUBJECT TO CHANGE. BEFORE SUBMITTING THE ORDER FORM, MAKE SURE TO CHECK THE FINAL PRICE.

6. PAYMENT METHODS 

6.1. FOR THE PAYMENT OF PRODUCT PRICE AND ANY RELEVANT SHIPPING/DELIVERY FEE, CUSTOMER SHALL USE ONE OF THE PAYMENT METHODS LISTED IN THE ORDER FORM. AS FOR THE PAYMENT METHOD, IN NO CASE CUSTOMER SHALL BE CHARGED WITH FEES HIGHER THAN THE COSTS ACTUALLY INCURRED BY THE SELLER FOR THE PAYMENT METHOD CHOSEN BY THE CUSTOMER.

6.2. RECEIPT/INVOICE WILL BE ISSUED AT THE TIME OF PURCHASE. REGARDING PERSONAL INFORMATION AND OTHER DETAILS STATED IN THE INVOICE/RECEIPT, WE WILL USE THE INFORMATION PROVIDED BY THE CUSTOMER FOR THE PURPOSE. CUSTOMER AGREES AND WARRANTS SUCH INFORMATION IS CORRECT; CUSTOMER SHALL RELEASE THE MISLEDS FROM ANY LIABILITY AND HOLD THE MISLEDS HARMLESS FROM ANY LOSS AND/OR DAMAGE (INCLUDING SANCTIONS ISSUED BY COMPETENT AUTHORITIES) THAT COULD ARISE FROM INCORRECT INFORMATION.

6.3. FOR PAYMENTS BY CREDIT CARD, PAYMENT DETAILS (E.G. CREDIT/DEBIT CARD NUMBER OR EXPIRING DATE) WILL BE TRANSMITTED BY ENCRYPTED PROTOCOL TO SHOPIFY (REMOTE PAYMENT SERVICES PROVIDER); PAYMENT DETAILS WILL NOT BE ACCESSIBLE TO THIRD PARTIES. FURTHERMORE, SELLER SHALL USE PAYMENT DETAILS ONLY FOR ACTIVITIES RELATED TO THE CUSTOMER’S PURCHASE: TO PROCESS ANY RELEVANT REFUND IN CASE OF RETURNED PRODUCTS AS A CONSEQUENCE OF THE CUSTOMER’S RIGHT OF WITHDRAWAL OR IN CASE IT BECOMES NECESSARY TO PREVENT OR REPORT TO THE POLICE A FRAUD ON THEMISLEDS.COM. THE TOTAL PRICE FOR THE PRODUCT PURCHASE AND ANY DELIVERY/SHIPPING FEE, AS LISTED IN THE ORDER FORM, WILL BE CHARGED TO THE CUSTOMER’S BANK ACCOUNT WHEN THE CUSTOMER WILL COMPLETE THE ORDER.

6.4. PAYMENTS FOR PRODUCTS PURCHASED ON THE WEBSITE CAN BE MADE VIA PAYPAL. FOR PAYMENTS VIA PAYPAL, CUSTOMER WILL BE REDIRECTED TO THE ADDRESS WWW.PAYPAL.IT WHERE HE/SHE WILL MAKE THE PAYMENT FOR THE PRODUCTS FOLLOWING THE PAYMENT PROCEDURE STATED AND GOVERNED BY PAYPAL AND UNDER THE TERMS AND CONDITIONS AGREED BETWEEN THE CUSTOMER AND PAYPAL. PERSONAL DETAILS PROVIDED ON PAYPAL WEBSITE WILL BE PROCESSED BY PAYPAL E WILL NOT BE TRANSFERRED OR SHARED UNDER ANY CIRCUMSTANCE WITH THE MISLEDS. IN ADDITION, THE MISLEDS WILL NOT HAVE ACCESS TO ANY OTHER CUSTOMER INFORMATION IN RELATION TO OTHER PAYMENT METHODS RELATED TO THAT ACCOUNT.

6.5. IN CASE OF PAYMENT THROUGH PAYPAL, PAYPAL WILL CHARGE THE TOTAL AMOUNT DUE TO THE CUSTOMER UPON COMPLETION OF THE TRANSACTION VIA THE WEBSITE. IN CASE OF TERMINATION OF THE PURCHASING AGREEMENT AND IN CASE OF ANY OTHER REFUND, FOR ANY REASON, THE AMOUNT REFUNDED WILL BE CREDITED TO THE CUSTOMER'S PAYPAL ACCOUNT. REFUND TIMES ON THE PAYMENT METHOD CONNECTED TO THIS ACCOUNT DEPEND EXCLUSIVELY ON PAYPAL AND THE BANKING SYSTEM. ONCE THE REFUND REQUEST IS APPROVED AND ENFORCED, THE MISLEDS SHALL NOT BE HELD RESPONSIBLE FOR ANY DELAY OR OMISSION REGARDING THE ACTUAL REFUND TO THE CUSTOMER; ANY CLAIM FOR DELAYS OR OMISSIONS SHALL BE ADDRESSED DIRECTLY TO PAYPAL BY THE CUSTOMER.

6.6. SALES INVOICE WILL BE SENT WITH THE GOODS.